SERVICE PLAN SETUP
Everything you need to know to create a Service Plan for your Clinic.
1.ONBOARDING YOUR CLINIC
We provide you literature for patients to understand the benefits, costs, and overall process of the Service Plans. You will be provided you with a Service Plan Agreement Template and a Liability Waiver. You determine the price you charge for the plan, how long the Service Period lasts, and how many treatments you wish to provide with the plan. Please contact us for recommended pricing and durations.
2.ONBOARDING YOUR PATIENT
After a patient signs up for the Service Plan, you will provide them with a treatment bag. Each treatment bag must only be used for one patient to prevent cross-contamination. Each time the patient comes in for treatment, you will use their bag to treat their device. The Clinician will setup the patients' prosthetic device in the bag and attach it to the BLUEWAVE. The regular cycle (~6 minutes) is sufficient for deodorization. For extreme odor or to reduce SARS-CoV-2, the Super Cycle setting (~25 min) should be used.
3.TREATMENT DURING THE SERVICE PERIOD
Depending on the Terms of the Service Plan Agreement, patients will either come in for regularly scheduled appointments or come in between appointments to use the BLUEWAVE. No monitoring is needed during the treatment cycle. Once the treatment cycle finishes (indicated by a chime), remove the device from the bag. Then, give the device back to the patient and they put it on right away!
4.ENDING OR RENEWING SERVICE PLAN
At the end of the service period, patients can renew the plan, be given a new bag, and continue the process. Some patients, for example cranial helmet patients, may automatically graduate out of the plan when their therapy is finished.
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