Frequently Asked Questions

Purchases And Pricing

How much does a BLUEWAVE cost?


Please contact us for the latest pricing on the Bluewave Device and accessories. If you are clinician you can signup to become a BLUEWAVE member. This will give you exclusive acess to the BLUEWAVE device and acessories. Click Here to become a BLUEWAVE member today!




What is the Pilot Program?


If you join our Pilot Program, you will receive a discount in exchange for sharing information regarding patient feedback and usage of the bluewave device within your clinic. This Includes Recording The Following: 1. Take notes of odor level assesment before and after treatment (from both patient and clinician) 2. Ask patients how long the deodorization effect lasted or when did the odor return to the level prior to treatment. 3. Track the number of users and what items are being treated during the pilot study. What happens after the Pilot Program? We will offer a discount for the new model when it’s available. You get to keep the unit you have.




Does the BLUEWAVE use harmful chemicals?


The Bluewave Device uses no added chemicals to function. The device generates its active ingredient on demand within the device. The BlueWave closed loop system increases the efficiency of the treatment gas, enhancing the speed of the cycle. The only active ingredient is ozone. Once the cycle is completed, the remaining ozone is filtered out via the filter cartridge.




How effective is it at reducing odor?


There is a greater than 95% reduction in odor after one treatment in the BlueWave device. The Bluewave device destroys the odor molecules AND the source of the odor.




How do I keep my patients from abusing the BLUEWAVE Service Plan?


We recommend that you limit cleanings to once per week. We recommend that you provide the service during paitents scheduled appointments.




Can I Purchase A BLUEWAVE?


Currently, BlueWave is only available for purchase by clinics or healthcare providers. If you are a Clinician or HealthCare Provider looking to buy a BlueWave Device Click Here. Patients must access BLUEWAVE treatment through their clinic or provider. To find out the nearest clinic with a BLUEWAVE or wish to request your local clinic purchase a BLUEWAVE, click here.




I'm from Canada, when and where can I buy a BLUEWAVE?


Thank you so much for your interest. We've gotten a lot of requests from Canada, and we are currently working through the regulatory process to sell there. We are going to use Ortoped as our Canadian distributor, so please contact them for availability and pricing.





Cleaning Effectiveness

Does BLUEWAVE Kill CoVid-19/Corona virus?


BLUEWAVE is intended to be effective at killing SARS-CoV-2 (the virus that causes COVID-19) when used in accordance with its labeled instructions for use. It is indicated for use on non-critical instruments and surfaces that only contact intact human skin such as prostheses and orthoses, as well as blood pressure cuffs, stethoscopes, and patient clothing.* Anticipated efficacy against SARS-CoV-2 is supported by test results demonstrating that BLUEWAVE is effective at killing methicillin-resistant Staphylococcus aureus and MS2 bacteriophage.** BLUEWAVE is available for the intended use stated above per FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. This device has not been formally cleared for this indication under a 510(k) notification (21 CFR 807). * Low level disinfection of the SARS-CoV-2 virus is expected when used in accordance with instructions for use. ** In laboratory testing, BLUEWAVE achieved a > 6-log10 reduction versus methicillin-resistant Staphylococcus aureus ATCC 33591 (MRSA) on hard, non-porous stainless steel carriers and soft, porous polyester fabric. A > 3-log10 reduction was observed versus MS2 bacteriophage on hard, non-porous stainless steel carriers and soft, porous polyester fabric (on Super Cycle Setting ~25 minutes). Both MRSA and MS2 are expected to be more resistant to germicides than the SARS-CoV-2 virus per guidance provided in FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. \




Can we use BLUEWAVE on Masks/PPE?


We are currently testing BLUEWAVE's ability to treat masks, but testing facilities are experiencing high volumes of testing requests, and we appreciate your patience while we're moving through the process. Please sign up to become a BLUEWAVE member and we update you on our progress.




Does this Rapid Deodorization Device disinfect and kill germs?


Yes! Ozone is a molecule comprised of three oxygen atoms. Ozone attacks the cell walls of bacteria* and is intended to kill SARS-CoV-2. Ozone leaves no residue behind on items being treated.




How effective is it at reducing odor?


There is a greater than 95% reduction in odor after one treatment in the BlueWave device. The Bluewave device destroys the odor molecules AND the source of the odor.





Covid-19/ Killing Germs

Can we use BLUEWAVE on Masks/PPE?


We are currently testing BLUEWAVE's ability to treat masks, but testing facilities are experiencing high volumes of testing requests, and we appreciate your patience while we're moving through the process. Please sign up to become a BLUEWAVE member and we update you on our progress.




Does BLUEWAVE kill CoVid-19/Corona virus?


BLUEWAVE is intended to be effective at killing SARS-CoV-2 (the virus that causes COVID-19) when used in accordance with its labeled instructions for use. It is indicated for use on non-critical instruments and surfaces that only contact intact human skin such as prostheses and orthoses, as well as blood pressure cuffs, stethoscopes, and patient clothing.* Anticipated efficacy against SARS-CoV-2 is supported by test results demonstrating that BLUEWAVE is effective at killing methicillin-resistant Staphylococcus aureus and MS2 bacteriophage.** BLUEWAVE is available for the intended use stated above per FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. This device has not been formally cleared for this indication under a 510(k) notification (21 CFR 807). * Low level disinfection of the SARS-CoV-2 virus is expected when used in accordance with instructions for use. ** In laboratory testing, BLUEWAVE achieved a > 6-log10 reduction versus methicillin-resistant Staphylococcus aureus ATCC 33591 (MRSA) on hard, non-porous stainless steel carriers and soft, porous polyester fabric. A > 3-log10 reduction was observed versus MS2 bacteriophage on hard, non-porous stainless steel carriers and soft, porous polyester fabric (on Super Cycle Setting ~25 minutes). Both MRSA and MS2 are expected to be more resistant to germicides than the SARS-CoV-2 virus per guidance provided in FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. \





All

What is the lifetime of the BLUEWAVE Rapid Deodorization Device?


The BlueWave device can last approximately 6,000 cycles before servicing is needed. At 8 cycles per day, 5 days per week, this comes out to approximatly = 3 years till the device needs servicing. This estimated time frame will be shortend by increase usage intervals, usage of the supercycle, and treatment of larger items. We do offer extended warranty packages that will enable your clinic to have little downtime in the event a unit were to need servicing. Contact Bluewave for more details.




Does BLUEWAVE Kill CoVid-19/Corona virus?


The BLUEWAVE is intended to be effective at killing SARS-CoV-2* (the virus that causes Covid-19) when used in accordance with its labeled instructions for use. It is indicated for use on non-critical instruments and surfaces that only contact intact human skin such as prostheses and orthoses, as well as blood pressure cuffs, stethoscopes, and patient clothing. Anticipated efficacy against SARS-CoV-2 is supported by test results demonstrating the BLUEWAVE unit is effective at killing methicillin-resistant Staphylococcus aureus (MRSA, a vegetative Gram-positive bacterium) and MS2 bacteriophage (a non-enveloped virus).** Both MRSA and MS2 are expected to be more resistant to disinfection than SARS-CoV-2.* * Efficacy of the BLUEWAVE unit against the SARS-CoV-2 virus is expected in accordance with FDA’s Guidance Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. Per this guidance, enveloped viruses such as SARS-CoV-2 are typically considered less resistant to germicides than both vegetative bacteria and non-enveloped viruses. ** When used in accordance with instructions for use, BLUEWAVE achieved a > 6-log10 reduction versus Staphylococcus aureus ATCC 33591 (MRSA) on hard, non-porous stainless steel carriers and soft, porous polyester fabric. A > 3-log10 reduction was observed versus MS2 bacteriophage on these same surfaces.




Can we use BLUEWAVE on Masks/PPE?


We are currently testing BLUEWAVE's ability to treat masks, but testing facilities are experiencing high volumes of testing requests, and we appreciate your patience while we're moving through the process. Please sign up to become a BLUEWAVE member and we update you on our progress.




Does this Rapid Deodorization Device disinfect and kill germs?


Yes! Ozone is a molecule comprised of three oxygen atoms. Ozone attacks the cell walls of bacteria*. Ozone leaves no residue behind on items being treated.

*Kills 99.99% Mersa on hard surface carriers and 2 ply polyester




Can I Purchase A BLUEWAVE?


Currently, BlueWave is only available for purchase by clinics or healthcare providers. If you are a Clinician or HealthCare Provider looking to buy a BlueWave Device Click Here. Patients must access BLUEWAVE treatment through their clinic or provider. To find out the nearest clinic with a BLUEWAVE or wish to request your local clinic purchase a BLUEWAVE, click here.




I'm from Canada, when and where can I buy a BLUEWAVE?


Thank you so much for your interest. We've gotten a lot of requests from Canada, and we are currently working through the regulatory process to sell there. We are going to use Ortoped as our Canadian distributor, so please contact them for availability and pricing.




How much does a BLUEWAVE cost?


Please contact us for the latest pricing on the Bluewave Device and accessories. If you are clinician you can signup to become a BLUEWAVE member. This will give you exclusive acess to the BLUEWAVE device and acessories. Click Here to become a BLUEWAVE member today!




What is the Pilot Program?


If you join our Pilot Program, you will receive a discount in exchange for sharing information regarding patient feedback and usage of the bluewave device within your clinic. This Includes Recording The Following: 1. Take notes of odor level assesment before and after treatment (from both patient and clinician) 2. Ask patients how long the deodorization effect lasted or when did the odor return to the level prior to treatment. 3. Track the number of users and what items are being treated during the pilot study. What happens after the Pilot Program? We will offer a discount for the new model when it’s available. You get to keep the unit you have.




How do I keep my patients from abusing the BLUEWAVE Service Plan?


We recommend that you limit cleanings to once per week. We recommend that you provide the service during paitents scheduled appointments.




What is Ozone? Is Ozone Dangerous?


Ozone is a molecule comprised of three oxygen atoms (O3). Ozone attacks odor molecules and bacteria* cell walls through oxidation. Unlike many chemical disinfectants, Ozone doesn’t leave a chemical residue behind. When Ozone reacts, it loses an oxygen atom and reverts back to the Oxygen that is found in air (O2). The EPA sets maximum safe ozone exposure levels to .070 ppm for 8 hours exposure (http://www.gpo.gov/fdsys/pkg/FR-2015-10-26/pdf/2015-26594.pdf). The BLUEWAVE is a closed loop system that uses our filter to convert excess ozone back to Oxygen at the end of the treatment cycle. We have tested the output at the filter and in the treatment bag after treatment and we are well below the EPA and OSHA limits. Here is a link to our study. Click Here. *kills 99.9% of MRSA on hard surface carriers and 2-ply polyester.




Does the BLUEWAVE use harmful chemicals?


The Bluewave Device uses no added chemicals to function. The device generates its active ingredient on demand within the device. The BlueWave closed loop system increases the efficiency of the treatment gas, enhancing the speed of the cycle. The only active ingredient is ozone. Once the cycle is completed, the remaining ozone is filtered out via the filter cartridge.




How effective is it at reducing odor?


There is a greater than 95% reduction in odor after one treatment in the BlueWave device. The Bluewave device destroys the odor molecules AND the source of the odor.




What is the lifetime of the BLUEWAVE Rapid Deodorization Device?


The BlueWave device can last approximately 6,000 cycles before servicing is needed. At 8 cycles per day, 5 days per week, this comes out to approximatly = 3 years till the device needs servicing. This estimated time frame will be shortend by increase usage intervals, usage of the supercycle, and treatment of larger items. We do offer extended warranty packages that will enable your clinic to have little downtime in the event a unit were to need servicing. Contact Bluewave for more details.





Is BLUEWAVE Safe?

Does the BLUEWAVE use harmful chemicals?


The Bluewave Device uses no added chemicals to function. The device generates its active ingredient on demand within the device. The BlueWave closed loop system increases the efficiency of the treatment gas, enhancing the speed of the cycle. The only active ingredient is ozone. Once the cycle is completed, the remaining ozone is filtered out via the filter cartridge.




What is Ozone? Is Ozone Dangerous?


Ozone is a molecule comprised of three oxygen atoms (O3). Ozone attacks odor molecules and bacteria* cell walls through oxidation. This process is intended to kill SARS-CoV-2 Unlike many chemical disinfectants, Ozone doesn’t leave a chemical residue behind. When Ozone reacts, it loses an oxygen atom and reverts back to the Oxygen that is found in air (O2). The EPA sets maximum safe ozone exposure levels to .070 ppm for 8 hours exposure (http://www.gpo.gov/fdsys/pkg/FR-2015-10-26/pdf/2015-26594.pdf). The BLUEWAVE is a closed loop system that uses our filter to convert excess ozone back to Oxygen at the end of the treatment cycle. We have tested the output at the filter and in the treatment bag after treatment and we are well below the EPA and OSHA limits. Here is a link to our study. Click Here.





Product Terms & Conditions

Legal

Product Terms & Conditions


THESE PRODUCT TERMS AND CONDITIONS (the “Agreement”) ARE ENTERED INTO BETWEEN BLUEWAVE TECHNOLOGIES, INC. (“BLUEWAVE”) AND THE LEGAL ENTITY THAT PURCHASED A BLUEWAVE PRODUCT (DEFINED BELOW) (SUCH ENTITY, “CUSTOMER”) ON WHOSE BEHALF THE ULTIMATE END-USER WILL USE THE BLUEWAVE PRODUCT(S). THIS AGREEMENT IS A LEGALLY BINDING CONTRACT BETWEEN BLUEWAVE AND CUSTOMER. BY PLACING AN ORDER FOR, ACCESSING OR USING THE BLUEWAVE PRODUCT(S), CUSTOMER AGREES THAT CUSTOMER HAS READ AND UNDERSTOOD, AND, AS A CONDITION TO CUSTOMER’S USE OF THE DEVICE, CUSTOMER AGREES TO BE BOUND BY, THIS AGREEMENT. IF CUSTOMER DOES NOT AGREE TO THIS AGREEMENT, THEN CUSTOMER DOES NOT HAVE PERMISSION TO USE THE BLUEWAVE PRODUCT(S). The BLUEWAVE Device (“Device”) is and ozone vacuum-infusion device intended to be effective at killing SARSCoV-2 (the virus that causes COVID-19) when used in accordance with its labeled instructions for use on the Super Cycle setting. It is indicated for use on non-critical instruments and surfaces that only contact intact human skin such as prostheses and orthoses, as well as blood pressure cuffs, stethoscopes, and patient clothing.* Anticipated efficacy against SARS-CoV-2 is supported by test results demonstrating that BLUEWAVE is effective at killing methicillinresistant Staphylococcus aureus and MS2 bacteriophage.** The Device is available for the intended use stated above per FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. This device has not been formally cleared for this indication under a 510(k) notification (21 CFR 807). Consumable components that work in conjunction with the Device include: a Filter Cartridge to remove excess ozone after treatment, optional Scent Cartridges to infuse items with aromatics, an Extension Port Adapter, and treatment bags with appropriate diffuser attachments (collectively “Consumables”). The Device and Consumables are collectively and severally referred to in this Agreement as BLUEWAVE Product(s). * Low level disinfection of the SARS-CoV-2 virus is expected when used in accordance with instructions for use. ** In laboratory testing, BLUEWAVE achieved a > 6-log10 reduction versus methicillin-resistant Staphylococcus aureus ATCC 33591 (MRSA) on hard, non-porous stainless steel carriers and soft, porous polyester fabric. A > 3- log10 reduction was observed versus MS2 bacteriophage on hard, non-porous stainless steel carriers and soft, porous polyester fabric. Both MRSA and MS2 are expected to be more resistant to germicides than the SARS-CoV-2 virus per guidance provided in FDA’s Enforcement Policy for Sterilizers, Disinfectant Devices, and Air Purifiers During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency dated March, 2020. 1. INITIAL TRAINING REQUIREMENT Customer will participate in an initial training session in one of the following formats: in-person, by video call, or by logging in and viewing the training videos on BLUEWAVE’s website. The format will be determined at BLUEWAVE’s sole discretion after consultation with Customer. 2. USE OF DEVICE AND CONSUMABLES Customer will only use the Device and Consumables as described in the Terms of Use (Appendix A). 3. NOTIFICATION BY CUSTOMER OF DEVICE MALFUNCTION If the Device stops working properly, for example Customer smells ozone during a treatment cycle, Customer will unplug the Device immediately, and notify BLUEWAVE of the malfunction via phone (352-474-5489) or email support.mybluewave.com as soon as is reasonably possible. 4. WARRANTY ON PARTS AND LABOR BLUEWAVE warrants to Customer that the BLUEWAVE Products will be free from material defects in materials and workmanship under normal authorized use consistent with the Initial Training and the Terms of Use (Appendix A) (collectively “Instructions for Use”) for a period of twelve (12) months from the date of shipment from BLUEWAVE (the “BLUEWAVE Warranty Period”). If the BLUEWAVE Products proves defective under the foregoing warranty during the BLUEWAVE Warranty Period, Customer must notify BLUEWAVE in writing within 30 days of when Customerbecomes aware or reasonably should have become aware of the defect. BLUEWAVE, at its option, will either (i) repair the defective BLUEWAVE Product(s) without charge for parts and labor or (ii) provide a replacement in exchange for the defective Device. The BLUEWAVE Products, replacement parts and components may include materials that are reconditioned. During the warranty period, BLUEWAVE’s liability and Customer’s exclusive remedy is limited, at BLUEWAVE’s option, to replacing, repairing, correcting, or issuing credit for any BLUEWAVE Product subject to the warranty, which upon inspection BLUEWAVE determines is non-conforming. This Warranty does not apply to (a) BLUEWAVE Products purchased from unauthorized resellers; (b) where a BLUEWAVE Product is used contrary to Instructions for Use; or (c) where a BLUEWAVE Product is damaged as a result of abuse, accident, unauthorized modification or other causes beyond BLUEWAVE’s reasonable control. Complete instructions for safe and proper use may be accessed by registering and logging in to the member portal at mybluewave.com. After the BLUEWAVE Warranty Period expires, BLUEWAVE may, at its discretion, repair or replace the BLUEWAVE Products at Customer's expense for parts, labor, processing and shipping. Additional protection may be obtained by purchasing a Pro Service Plan (ask distributor or go to mybluewave.com and login for details). TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AND EXCEPT FOR THE EXPRESS WARRANTIES SET FORTH ABOVE IN THIS SECTION 4, NEITHER PARTY MAKES ANY WARRANTIES WHATSOEVER IN CONNECTION WITH THIS AGREEMENT AND HEREBY DISCLAIMS ALL OTHER WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NONINFRINGEMENT. 5. PROHIBITION OF DISASSEMBLY AND REVERSE ENGINEERING Customer will not disassemble or reverse engineer any parts of the BLUEWAVE device or accessories, or facilitate or permit third parties to do so. 6. PROHIBITION OF TRANSFER TO THIRD PARTIES Customer will not sell or transfer the Device in any way to any third party without the written consent of BLUEWAVE. 7. INDEMNIFICATION AND RELEASE OF CLAIMS Customer is solely liable and responsible for harm that arises out of use of the Device that does not comply with the Initial Training or the Terms of Use (Appendix A). Customer will indemnify, defend, and hold harmless BLUEWAVE against any and all losses, damages, and reasonable costs and expenses incurred in connection with any third party claim, demand, action, proceeding, investigation, or hearing resulting from Customer’s (i) negligence, gross negligence or intentional misconduct; or (ii) failure of Customer to adhere to the Terms of Use. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW: IN NO EVENT SHALL BLUEWAVE’S AND ITS AFFILIATES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, STRICT LIABILITY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE TOTAL THE AMOUNT PAID BY CUSTOMER FOR THE BLUEWAVE PRODUCTS INVOLVED IN THE DISPUTE; AND, IN NO EVENT SHALL BLUEWAVE OR ANY OF ITS AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR ENHANCED DAMAGES, LOST PROFITS OR REVENUES OR DIMINUTION IN VALUE, ARISING OUT OF, OR RELATING TO, OR IN CONNECTION WITH THIS AGREEMENT, REGARDLESS OF (a) WHETHER SUCH DAMAGES WERE FORESEEABLE, (b) WHETHER OR NOT BLUEWAVE WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, (c) THE LEGAL OR EQUITABLE THEORY (CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE) UPON WHICH THE CLAIM IS BASED, AND (d) THE FAILURE OF ANY AGREED OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. 8. CONFIDENTIALITY Customer will treat communications regarding the Device development and BLUEWAVE’s business development as confidential unless otherwise notified by BLUEWAVE. Customer will use the same efforts to protect BLUEWAVE’s confidential information from loss or alteration, and unauthorized access, use or disclosure, that it uses to protect its own confidential information of similar sensitivity, but in no event will such efforts be less than reasonable efforts. 9. OWNERSHIP OF INTELLECTUAL PROPERTY Customer acknowledges and agrees that: (a) as between the Parties, Bluewave solely owns all intellectual property rights in and to the Products; (b) Customer will not acquire any ownership interest in any such intellectual rights under this Agreement; (c) if Customer acquires any intellectual property rights in or to any Products (including any rights in any patent improvements relating thereto) by operation of law or otherwise such rights are hereby irrevocably assigned to Bluewave without any further consideration due to Bluewave; and (d) except for Customer’s right to use the BLUEWAVE Products in accordance with this Agreement, and certain limited licenses granted, in writing, by BLUEWAVE to Customer to use BLUEWAVE’s trademarked or copyrighted material in connection with promotional materials advertising Customer’s use of BLUEWAVE Products, the sale of BLUEWAVE Products does not grant to, convey or confer upon Customer or any Third Party any rights or licenses, whether express or implied, under any patent right, copyright or other intellectual property right of Bluewave. Customer will not take any action that reasonably could be expected to challenge, undermine or otherwise interfere with any of Bluewave’s intellectual property rights in or to the Products. 10. SEVERABILITY If any term or provision of this Agreement is deemed unenforceable by a court of competent jurisdiction, such unenforceability will not affect any other term or provision of this Agreement. Upon a determination that any term or provision is unenforceable by any court of competent jurisdiction, the court may modify this Agreement to effect the original intent of the Parties as closely as possible in order that the transactions contemplated hereby be consummated as originally contemplated to the greatest extent possible. 11. NO CONSTRUCTION AGAINST DRAFTER Because this Agreement is intended to provide a simplified description of the duties of both parties, the provisions of this agreement shall be construed in accordance with the fair meaning of the language used and shall not be strictly construed against either party. 12. GOVERNING LAW This Agreement will be governed in all respects by the laws of the State of Delaware, United States of America without regard to its conflict of laws principles. 13. COMPLETE AGREEMENT This Agreement, including all exhibits attached hereto, constitutes the sole and entire agreement of the Parties with respect to the subject matter contained herein and supersedes all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, regarding such subject matter. If there is any conflict or inconsistency between this Agreement and any exhibit attached hereto, the Agreement will control to the extent of the conflict or inconsistency. APPENDIX A: TERMS OF USE FOR THESE TERMS OF USE, “CUSTOMER” INCLUDES BOTH CUSTOMER AND CUSTOMER’S EMPLOYEES AND AGENTS. THESE TERMS OF USE MAY BE UPDATED BY BLUEWAVE AT ITS SOLE DISCRETION TO IMPROVE SAFETY AND EFFICACY. 1. Customer will follow all directions in the Initial Setup Guide provided in this package. 2. Customer will ensure that only Customer and employees or agents of Customer will use the Device. Customer will ensure that anyone who uses the device has participated in a training session with BLUEWAVE. 3. Customer will only use the Device according to these Terms of Use, the Initial Training, Instructions for Use, and video tutorials. Detailed Instructions for Use and video tutorials may be found by logging in to the customer portal at www.mybluewave.com. 4. Customer will never attempt to dismantle, take apart, repair, or otherwise manipulate the affixed components of the Device other than to replace the filter cartridges, scent cartridges or treatment bags in accordance with the training session conducted by BLUEWAVE. 5. Customer will never put flammable material or vapors (e.g., rubbing alcohol, solvents) into the BLUEWAVE or run the BLUEWAVE within six feet such materials or vapors. 6. Customer will not put any wet or damp items in the Device. 7. The Device is heavy and has some components that may break or malfunction if mishandled. Customer will exercise all reasonable care when handling, using or transporting the Device, and will hold BLUEWAVE harmless and indemnify BLUEWAVE from any claims arising out of handling, using, lifting or carrying the BLUEWAVE. 8. Customer will only use treatment bags supplied by BLUEWAVE and, unless otherwise agreed in writing, Customer will not use the same bag to treat items belonging to different patients. 9. Prior to treatment, be sure to remove any debris and gross particulate matter including sweat, blood, dirt, skin buildup, and the like. Damp items should be dried prior to treatment. Wet materials cannot be treated because the vacuum pressure will suck moisture into the machine and damage it. 10. Customer will only use the BLUEWAVE on the following items*: Cranial Helmets, AFOs, Small Braces, Walking Boots, Shoe Inserts, Prosthetic Liners, BK/Pediatric Sockets *Additional items may be added by mutual agreement of the parties. 11. Because the items treated are comprised of so many materials and components and BLUEWAVE cannot reasonably examine each prior to treatment, to the fullest extent permitted by applicable law, Customer will indemnify and hold BLUEWAVE harmless for damage to items treated in the Device. IMPORTANT NOTE: For rigid items that form a hollow cavity, slack in the treatment bag must be pushed into the cavity before starting treatment. DO NOT USE ON ITEMS WITH ELECTRICAL COMPONENTS OR CIRCUITRY, OR ON ITEMS THAT USE PNEUMATICS.





 

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